An open letter to Iain (M) Banks: please give Twitter a try

Dear Iain,

We met this evening at your talk to the Birmingham Science Fiction Group, part of their 40th birthday celebrations. While you were signing my copy of ‘The Spheres’, the limited edition booklet they’ve produced, of your short stories, I asked why you’re not (yet) on Twitter. You said, and I have to paraphrase, that “it’s just like work — I do text entry for a living” and that you “don’t want to be too easily contactable; to be connected all the time” as you like to go walking in the woods.

Well, with the greatest of respect, you’re wrong. Using Twitter is not writing, in the sense of your day-job. It’s more like talking, in that your comments can be instantaneous, requiring no planning or copy-editing, and there’s no plot development or characters to invent. It’s something you do on the fly, in (virtual) company, not to a deadline and locked in a garret. Think of it as being like sending an SMS text message to lots of people at once.

Twitter is all about conversations. And it will let you carry on those conversations as much or as little as you want to, and as often and whenever you want to. There will be no intrusion because you will be in complete control. You can turn off e-mail and mobile phone notifications, and block people who annoy you.

It’s quite clear that you absolutely love talking to your readers. You spent more time on the question and answer part of this evening, than you did giving your talk. You hardly stopped smiling. For each question, your answer was filled with tangential anecdotes and asides. You even ran over time. And the same thing happened on the previous occasion when I saw you speak, as your alter-ego Iain Banks.

John Jarrold‘s article about you in the Novacon 40 programme says you are “garrulous and fast of thought”, “interested in everything” and “love chatting”.

And all that means you’d really, really enjoy Twitter.

Plenty of other authors use Twitter, effectively, and seem to enjoy it. They include Neil Gaiman, Stephen Moffat, Polly Samson, Ben Goldacre, Cory Doctorow and many more. Oh, and me. None of them — apart from me — has anything to prove any more, nor needs to work hard at selling their wares, so they must find some other benefit in tweeting. They all have a mutually-beneficial relationship with their readers, but are not enslaved by them. I’m sure at least one of those is in your address book, so why not call them up, or drop them a line, and ask them what they think?

I make my living by helping people make the best use of online communications, so I’ll make you an offer: I’ll give you an hour or two of my time, on Skype or the phone (or in person the next time you’re in Birmingham), and help you get Twitter set up and running. I’ll find you some good software to use (because Twitter’s own website is pants). I’ll explain the culture (no, not that culture!) of tweeting, and I’ll suggest some accounts to follow, which I think will interest you. You needn’t pay me. If you don’t like it after, say a month or six weeks (I’ll wager that’s not going to be the case), you can say goodbye and kill the account, and tell everyone to mock me. If you do like it, you can mention me in your next book (a credit, or name a character after me). Or you can commission me to do the same job for a charity of your choice.

Why don’t you give it a go?

Posted in Birmingham, Twitter | Tagged , , , , , , , , , , , , | 9 Comments

The 9th and 10th QR Code commandents

My friend Terence Eden has written a great blog post including The Ten Commandments of using QR Codes, and cleverly (or lazily!) supplied eight of those commandments, inviting his readers to supply the final two. Mine would be:

9. Your QR code shall be displayed in clever places

We’re becoming used to seeing QR codes in print advertising, and on posters, but there are many other places they can be used, and not only the quirky ones like my neat QR Code cufflinks by .

For example, every public building, private office or shop should have a QR Code by their entrance, so that it is prominently seen when the building is closed. It should take the customer to a page with opening times, contact details (see below), further information and perhaps an on-line store.

Bus or tram stops should have QR Codes linking to (mobile-friendly, as per Terence’s third commandment) timetable and fare information. And why not directions for people who’ve just alighted, such as directions to local tourist attractions or the nearest shops?

There are dozens of other paces QR codes can be displayed: on pay-to-park machines; on vehicles; on lamp-posts (but only if you’re the owning authority; no fly-posting, please!); on beer-mats; on envelopes; on bookmarks; and even on cakes. Mmmmm, cake…

QR code cake

10. Your QR code shall lead to downloadable contact details

If you’re going to put QR Codes linking to your website on business cards or brochures, make sure the page you link to either has, or links to a page which has, a downloadable file. You can do this by marking up your contact details with the , and linking to a third-party conversion site, as I do on my contact page. If your customer is using a mobile device the last thing they want to have to do is tiresomely copy’n'paste, or retype, your contact details, when that device is capable of doing the job for them.

Making best use of QR Codes and microformats are among the services in the portfolio I’m offering as part of my new freelance career. How can I help you to use them?

Posted in ideas, local government, microformats, web standards | Tagged , , , , , , , , , , , , | 1 Comment

Poll: To at or not to at?

Today, while other people are out enjoying the warm sunshine, I’ve been sat at my computer, grappling with one of life’s big issues:

at symbol @

When we link to somone’s Twitter profile, should we include the liquorice allsort charcter, the “@” symbol, in the link, or not?

In other words, should my profile be linked to as:

@pigsonthewing

or as:

@pigsonthewing

What do you think? Have your say below (using the WP-Polls plugin for WordPress, which coincidentally I’m trialling); and please ask your friends to do so, too.

Where should the "@" go?

View Results

Loading ... Loading ...

Thank you.

Posted in humour, polls, Twitter, web standards, WordPress | Tagged , , , , , , , | Leave a comment

Dan Slee, me, HyperLocal Govcamp West Midlands, BrewCamp, and cake

Dan Slee is not only as good an example you’ll find of a local government officer embracing and exploiting social media, but also a fine friend. It’s always a pleasure to work (or socialise) with him, like when we jointly led a GovCamp session on using Flickr and Wikipedia in the public sector:

(photo shows, left-to-right, Neil Franklin, Dan, Ben Proctor (standing), Ken Eastwood, me, a bit of Peter Olding)

He has just blogged about the work he and I have done together, on HyperLocal Govcamp West Midlands and BrewCamp, along with Stuart Harrison, Mike Rawlins and Simon Whitehouse.

And lots of cake.

Posted in about me, hyperlocal, ideas, local government | Tagged , , , , , , , , , , , , , , , , , | Leave a comment

Google Books: please make better use of screen space on my netbook

The screen-shot below shows the appearance of a 15 April 1972 Billboard magazine article about Pink Floyd, in Google Books, on the screen of my Lenovo S10-S2 netbook, using my default settings. 

Screengrab, showing the top of a scanned magazine page, with a picture and then only a few lines of text showing

Although I’ve used Google Books’ “full screen” setting, this only uses the full width of the screen, not its height. Of the viewport’s 509 pixels height, virtually a fifth, 98 pixels, are taken up with navigation tools which are, while I’m reading the article, redundant:

The top of the previous screengrab, showing navigation links

It would be good if Google would let me hide that header until I need it again, and thereby reduce the amount of vertical scrolling needed as I read the multi-column content.

Posted in annoyances, Pink Floyd | Tagged , , , , , , , | Leave a comment

Unusual behaviour of Blue Tit at nest site

During a walk in , Birmingham, this morning, organised by the RSPB Walsall Local Group (of which I am a committee member, webmaster and speakers’ secretary — I multitask!) we observed what may be unusual behaviour. A bird (or possibly a pair) were entering as nest site in a dead tree stump (probably Silver Birch (Betula pendula) ) by one hole, near the ground, but instead of leaving by the same hole, exiting via another, higher up.

The two holes are marked on my photograph:

Nest holes about 18 inches and 36 inches from the ground.

The adult was (or were, if both parents were involved) obviously bringing in food to feed nestlings inside the tree trunk. We observed five visits to the nest, and on four occasions the adult left by the higher hole. On the other visit, it left by the hole used as an entrance. At no time did we see more than one adult at once. Did each member of the pair perhaps favour one exit over the other?

I managed to grab a brief video of the final visit, using my , which I subsequently cropped heavily using Avidemux video editing software. The entrance is used in the first second or two, so you’ll have to pay close attention! Then there’s not much to see until it leaves 12 seconds later.

Unfortunately, pressure of time prevented further study.

Presumably, the nest was below the bottom hole — so why did the bird(s) pass that hole to leave by the higher one?

Posted in Birmingham, nature | Tagged , , , , , , , , , , , , , , , , , , , , , | 3 Comments

The mysterious case of Birmingham’s missing Victorian cast iron urinal

My recent post about a metadata standard for syndicating information about public toilets, reminded me of an incident that occurred over 20 years ago, and questions about it, which have vexed me for years since…

In late 1986 and early 1987, to make way for the construction of the International Convention Centre in Birmingham, a number of older buildings had to be demolished, and entire streets disappeared.

West to East: St Martin's Place, Edward Street and Alfred Place, running parallel, between Broad Street and Cambridge Street

1949 map showing St Martin's Place, Edward Street and Alfred Place

On one of those, Edward Street, was a cast-iron street urinal. This was a listed structure: despite its mundane function, it was an impressive and decorative piece of Victorian engineering. The (then) Department of the Environment only gave permission for its removal on the condition that it was re-erected elsewhere. At the time, I was a volunteer at Birmingham Railway Museum, and so in January 1987 I wrote, formally, on behalf of the museum, with the approval of its management, to the City Council, offering a home for the urinal at the museum.

This request was refused by a council officer.

It was with some surprise, therefore, that we read in the Birmingham Evening Mail on 14 February 1987, an appeal from “Birmingham council chiefs” for a new home for the urinal:

Yellowing press clipping from 14 Feb 1987, showing the urinal

Birmingham Evening Mail, 14 February 1987

There were suggestions from members of the public that the urinal could go to the Black County Museum, or Avoncroft Museum of Historic Buildings — neither of which, unlike the Railway Museum, were in Birmingham, or had indicated any interest in the structure:

Yellowing press clipping from 21 Feb 1987, showing the 'Philip Colmore' column logo

Birmingham Evening Mail, 21 February 1987

I wrote to the Evening Mail, and to the Council, pointing this out:

Yellowing press clipping from 128 Feb 1987

Birmingham Evening Mail, 28 February 1987

Eventually, after reconsideration, the council’s Technical Services Committee (made up of elected members) agreed that the Railway Museum could after all have the urinal.

It was about this time that my ten years of volunteering at the museum came to an end, but I was told that the urinal had been dismantled and delivered to the museum, where it was placed in store.

Remarkably, the museum now tell me:

It is believed that the urinal was disposed to another museum … but I regret that at this length of time there is no record of where

So, where is our listed urinal — part of the City’s cultural heritage — now? Did the museum obtain — or need — the council’s or English Heritage’s permission to give up this object? Why were the public not consulted about the change of location, as they were the first time around? And did the council fail its legal duty to see that it was re-erected?

Update, 25 May 2011: One of my moles has suggested to me that the urinal may never have been delivered to Birmingham Railway Museum, and that it may even be languishing in a Birmingham City Council store. Are either of these things true? Let’s hope we find out. Meanwhile, the mystery deepens!

Update, 3 June 2011: The Birmingham Mail have written about this post, and there’s a Birmingham Post article about this post, too.

Update, 22 September 2011: Birmingham City council have just informed me that the urinal they have in store (referred to in my 25 May update) is not the one from King Edward’s Place, which their records say was sent to Birmingham Railway Museum. They are trying to locate the relevant paperwork for me. So the issues remain: where is our urinal, and was the legal requirement to reinstate it complied with?

Posted in annoyances, Birmingham, local government | Tagged , , , , , , , , , , , , | 3 Comments

Alan Sugar, Digby Jones and me, in the Daily Express

You’ll never see a nipple in the Daily Express according to .

But you can read about my new freelance career, thanks to reporter , whose article, “The Apprentice Proves that Britain Means Business“, is in both their on-line and paper editions, today. (You’ll notice that I’ve done the Daily Express the courtesy of linking to them, Like most mainstream newspaper sites, they don’t link to their subjects.)

Ros says of me:

This February it was revealed more than 4,000 Birmingham City Council jobs were being axed over the next three years to save £300million. Andy Mabbett was one of those who opted for voluntary redundancy after 21 years working for the local authority, the past 17 of them as a website manager.

At the age of 47 he’s setting up on his own as a consultant in online community building. “I had offers of work even before I left,” he said. “I’m lucky to have good contacts, good experience and saleable skills. Although there are cutbacks everywhere there are still things that need to be done and so there’s a market for people who can do them.”

I never thought I’d be mentioned in the same article as or . They must be chuffed.

Posted in about me, Birmingham, local government | Tagged , , , , , , , , , , | Leave a comment