Don’t confuse your social media channels

Earlier today, Birmingham‘s O2 Academy (a large popular music concert venue, m’lud) posted this to Twitter:

Tuesday’s giveaway….Black Rebel Motorcycle club CD’s to give away! Just head over to the competitions tab for more information!

Unfortunately Twitter doesn’t have a “competitions tab”, and neither do the various Twitter clients that people use.

As you can see from the suffix I’ve highlighted in the screenshot, “via Facebook”, the tweet they posted was actually a Facebook status update. It turns out that their Facebook page has such a tab, and the Academy have simply piped their Facebook statuses into Twitter, without thinking about, or remembering, what they’ve done.

A salutary lesson to be careful about feeding content from one forum to another; and about writing for a specific context. Failure to do so can give confusing messages, and is not helpful to your audience

About Andy Mabbett

Enjoying my freelance career, helping organisations to understand on-line communities, open content, and related issues; often as a Wikimedian (or Wikipedian) in Residence.
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